Hesse

New in Frankfurt (Frankfurt am Main)

Frankfurt's Bürgerämter take walk-ins on Mondays and Wednesdays and see people by appointment only on Tuesdays, Thursdays and Fridays. The Ausländerbehörde takes applications only through its online services.

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Local instructions for Frankfurt

Key offices

Address registrationBürgeramt — Citizens' office (part of the Bürgeramt, Statistik und Wahlen department)
Book an appointment ↗
Online registrationPartly — only in some cases
Immigration officeFrankfurt Immigration Office (Ausländerbehörde) ↗
Public transportRMV (traffiQ for local services) ↗
  • Monday and Wednesday are walk-in days. The city warns that ticket issue can stop early when too many people are waiting, and this happens most often in Höchst, Dornbusch and Sachsenhausen.
  • New appointments are released on Tuesdays, Thursdays and Fridays. All free slots are shown online, and phoning does not get you extra ones.
  • You can use any of the 11 locations. The outposts in Fechenheim, Kalbach, Harheim and Nieder-Erlenbach see people by appointment only.
  • Rebstöcker Straße 4. Visits are by appointment only, and you only get an appointment after you have applied or when your case officer gives you one.
  • The old email inboxes have been shut down. Applications and questions go through the online services and contact forms.

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Official Frankfurt sources

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